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Echo (Newest Gen) with Premium Sound, Smart Home Hub and Alexa Charcoal
Echo (Newest Gen) with Premium Sound, Smart Home Hub and Alexa Charcoal
- Hurry, Get up to 30% Discount as a subscriber at Checkout
- Eco-Friendly, Sustainable Product
- Free shipping, 30 days Return & 90 day Guarantee
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FAQ
FAQ
Ordering and Products:
Q1: How can I place an order on DynamicDrop Hub?
Simply browse our curated collection, add your desired items to the cart, and proceed to checkout. Follow the prompts to provide your shipping details and payment information.
Q2: Can I modify or cancel my order after it's been placed?
Unfortunately, once an order is processed, we are unable to modify or cancel it. Please double-check your order before completing the purchase.
Q3: Are your products ethically sourced?
Yes, we are committed to ethical sourcing. Our products are carefully chosen to ensure quality and adhere to ethical standards in their creation.
Shipping and Delivery:
Q4: How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided information.
Q5: What is the estimated delivery time?
Delivery times vary based on your location and the shipping method chosen. You can find estimated delivery times at checkout.
Q6: Do you offer international shipping?
Yes, we offer both domestic and international shipping. Please note that international customers are responsible for any customs and import taxes.
Returns and Exchanges:
Q7: What is your return policy?
We accept returns within 14 days of purchase. For details on the return process, please refer to our Return Policy page.
Q8: Can I exchange an item for a different size or color?
Yes, we offer exchanges. Please contact us for assistance.
Customer Support:
Q9: How can I reach your customer support?
You can contact our customer support team at info@dynamicdrophub.com. We are here to assist you with any questions or concerns.
Q10: Do you have a physical store where I can make a purchase?
Currently, we operate exclusively online. You can explore and purchase our products on our website, however due to the culture and community we are building we will explore owning a Physical store soon.
Q11: How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter for the latest updates, promotions, and exclusive offers. You can find the subscription option on our homepage.
Shipping Policy
Shipping Policy
1. Processing Time:
- Orders are typically processed and packed within 2-3 business days of purchase. Processing times may vary during peak seasons.
2. Shipping & Delivery Timeline
- Shipping times vary based on the shipping method selected and the destination. Estimated delivery times might be provided at checkout, Ideally, depending on Location we appeal to customers to allow between 3 - 11 Working/Business Days Max.
3. Shipping Costs:
- We Offer Free Shipping
4. Domestic and International Shipping:
- We offer both domestic and international shipping.
5. Shipping Methods:
- We offer a variety of shipping methods to accommodate your preferences. The available options will be presented at checkout.
6. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order using this information on our Order Tracking Page.
7. Shipping Delays:
- While we strive to meet the estimated delivery times, please note that shipping delays may occur due to unforeseen circumstances. We appreciate your understanding in such situations.
8. Incorrect Shipping Information:
- It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping details to ensure timely and accurate delivery.
9. Missing or Lost Packages:
- If your package is lost or missing, please get in touch with us at info@dynamicdrophub.com so that we can assist you in resolving the issue.
Refund Policy
Refund Policy
Thank you for shopping with DynamicDrop Hub! We want to ensure that you have a positive shopping experience. Please read our return policy carefully.
1. Returns Policy:
We accept returns within 30 days of your purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that are not in their original condition or have been damaged due to customer misuse will not be accepted.
2. Return Process
To process a return, customers are required to drop off the item at the nearest collection or parcel shop. You can use the shipping label or QR code we provide to facilitate the return process. If we offer free returns, the return shipping will be covered, but you must still drop off the item at the designated collection point.
If you have any questions or need assistance, please don’t hesitate to contact our customer service team.
To initiate a return, please contact our customer support teams at info@dynamicdrophub.com with your order number and details about the product you would like to return. We will provide you with instructions on how to return the item.
3. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
4. Exchanges
If you need to exchange an item for a different size or colour, please contact our customer support team at We will guide you through the exchange process.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Damaged or Defective Items
If you receive a damaged or defective item, please email us immediately at info@dynamicdrophub.com with photos of the damaged or defective product. We will arrange for a replacement or refund.
7. Contact Us
If you have any questions about our return policy, please contact us at info@dynamicdrophub.com.
Echo (Newest Gen): Smarter, Louder, Better
Transform your home with the all-new Echo, now featuring premium sound, a built-in smart home hub, and Alexa’s smartest capabilities yet.
Key Features:
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Immersive Premium Sound:
- Enjoy clear highs, dynamic mids, and deep bass for rich, detailed audio.
- Sound automatically adapts to any room, delivering the perfect listening experience every time.
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Voice-Controlled Entertainment:
- Stream from popular platforms like Amazon Music, Spotify, Apple Music, and more.
- Access radio stations, podcasts, and audiobooks from Audible with simple voice commands.
- Supports lossless HD audio on select services like Amazon Music HD.
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Smart Home Simplified:
- Built-in smart home hub allows you to connect and control compatible Zigbee and Matter devices.
- Effortlessly manage lights, locks, sensors, and other devices using Alexa.
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Multi-Room Music & Home Cinema Audio:
- Sync music across multiple Echo devices for a whole-home audio experience.
- Pair with Fire TV for immersive, room-filling cinema sound.
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eero Built-In Wi-Fi Extender:
- Extend your Wi-Fi coverage with the Echo’s built-in eero technology, compatible with other Echo and eero devices.
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Hands-Free Communication:
- Call almost anyone hands-free.
- Use Drop In to connect instantly with other rooms or make household announcements like "Dinner's ready!"
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Privacy You Can Trust:
- Equipped with multiple layers of privacy protection, including a Microphone Off button that electronically disconnects the mic.
Why Choose Echo?
From playing music and answering questions to controlling your smart home and extending your Wi-Fi, the Echo is the ultimate household assistant. Its powerful sound capabilities and user-friendly features make it an essential device for modern homes.
“Alexa, play music everywhere.”
Use your voice to play a song, artist or genre through Amazon Music, Apple Music, Spotify, Deezer and more. With multi-room music, you can fill your entire home with music, radio stations, podcasts and Audible using compatible Echo devices in different rooms. You can even pair with Fire TV to feel scenes come to life with home cinema audio.
Designed to protect your privacy
Alexa and Echo devices are built with multiple layers of privacy protection. Echo smart speakers have a Microphone Off button that electronically disconnects the microphones. You also have control over your voice recordings and can view, hear or delete them at any time. Click here to learn more about privacy.
Simple to set up and use
3.
For simple setup with compatible smart home devices, say “Alexa, discover my devices”.
Every day is an Earth Day
You don’t have to be an environmental scientist to make sustainable choices. We integrated sustainability in the design of this device. Here’s how:
Materials
50% of the plastics used is post-consumer recycled plastics.
100% of the fabric used is post-consumer recycled fabric.
100% of the aluminium used is recycled die-cast aluminium.
Device, cable and adaptor included.
Clean Energy
Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device.
Device Packaging
99% of this device’s packaging is made of wood fibre-based materials from responsibly managed forests or recycled sources.
Low Power Mode
To reduce its energy consumption, this device will enter Low Power mode when it is idle. Low Power mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.
Technical Details
Echo
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Size |
144 x 144 x 133 mm (5.0” x 5.0” x 4.7”) |
|
Weight |
970 grammes. Actual size and weight may vary by manufacturing process. |
|
Wi-Fi connectivity |
Dual-band Wi-Fi supports 802.11 a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks. |
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Smart home hub |
Bluetooth Low Energy Mesh + Zigbee + Matter devices + Thread border router |
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Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo or from Echo to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Direct control of BLE Mesh. Bluetooth speakers requiring PIN codes are not supported. |
|
eero Built-in |
eero Built-in is available in US, CA and UK only. Your wifi network must use a compatible eero router and your Echo device must stay in range of a compatible eero device. You will need to link your eero and Amazon accounts and manage eero Built-in from the eero mobile application to use this feature. eero Built-in compatible Echo devices support up to 1,000 square feet (92 square metres) of additional coverage, speeds up to 100 Mbps, and 10 or fewer connected devices in the 5 GHz band. Actual performance can vary and certain eero, Echo, or Alexa features may be incompatible with eero Built-in. Learn more about eero Built-in performance, availability and compatibility. Use of eero and eero-related products and services, including eero Built-in, requires creation of an eero account and agreement to eero’s Terms of Service. Review eero’s Privacy Notice. |
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Audio |
3” (76.2 mm) neodymium woofer and 2 x 0.8” (20 mm) tweeters. |
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System requirements |
Echo comes ready to connect to your Wi-Fi. The Alexa app is compatible with Fire OS, Android and iOS devices, and is also accessible via your web browser. Supported operating systems. Certain skills and services may require subscription or other charges. |
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Accessibility features |
The Alexa app and Alexa-enabled products include several features for customers with accessibility needs related to vision, hearing, mobility and speech. Learn more about Alexa accessibility. |
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Warranty and service |
Amazon Echo (4th generation) is sold with a limited warranty of one year provided by the manufacturer. If you are a consumer, the limited warranty is in addition to your consumer rights, and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired (for further information on your consumer rights, click here). Use of Amazon Echo is subject to the terms found here. |
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Setup technology |
Amazon Wi-Fi simple setup enables customers to connect smart devices to their Wi-Fi network in a few easy steps. Wi-Fi simple setup is another way Alexa is always getting smarter. Learn more about Wi-Fi simple setup. |
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Included in the box |
Echo (4th generation), white coloured power adaptor (30 W) and Quick Start Guide. |
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Generation |
Echo 4th generation (2020 release). |
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Privacy features |
Wake word technology, streaming indicators, Microphone Off button, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
|
Languages |
Alexa speaks English, German, French, Italian and Spanish. |
FAQs:
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Can the Echo work without Wi-Fi?
- While the Echo requires Wi-Fi for most functions, it can still act as a basic Bluetooth speaker when offline.
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What is Matter, and how does the Echo support it?
- Matter is a new smart home standard that ensures devices work seamlessly across platforms. Echo’s built-in hub supports Matter for easy setup and control.
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Can I use the Echo as a standalone speaker?
- Yes, the Echo delivers high-quality audio whether you're streaming via Wi-Fi or using Bluetooth.
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How does the eero Wi-Fi extender feature work?
- With compatible eero devices, your Echo boosts Wi-Fi coverage to eliminate dead zones, making it perfect for larger homes.
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What privacy controls does the Echo have?
- The Echo includes a Microphone Off button, controls to review and delete voice recordings, and more privacy settings to ensure your data is secure.
Elevate your home with the Echo (Newest Gen)—a perfect blend of smart technology and exceptional sound.
